Fix the issue
To make sure that messages like this can bypass our filters in the future, add the sender's address to the sender allow list for certain users or your entire organization.Wait 15 minutes before making sure that your change was successful.
- Go to the spam filter page (opens in new window).
- Do one of the following: 1. To add a specific sender to your organization's allow list, scroll down to the Sender allow list, choose Add, and add the sender's email address, and then save your changes. 2. To add an entire domain to your organization's allow list, scroll down to the Domain allow list, choose Add, add the domain, and then save your changes.
Helpful Links
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