Fix the issue
To make sure that Office 365 filters messages like this in the future, you need to remove the address from your organization�s sender allow list.Wait 15 minutes before making sure that your change was successful.
- To modify this list, go to the spam filter page (opens in new window).
- Choose your spam filter, choose Edit, and scroll down to the Sender allow list, choose Remove, remove the sender's email address or domain, and then save your changes.
Helpful Links
Advanced Spam Filtering Options
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