Create and manage service level agreements (SLAs), and associate them to a customer service schedule. Define failure and warning violation time, and the actions associated with SLAs.
Create and manage information in a subject tree. This helps to categorize an organization's cases to identify frequent requests ...
Create and manage marketing lists and design campaigns. Track planning tasks, campaign activities, and campaign responses. ...
Create and manage mobile offline profiles for your organization. Assign users who are enabled for mobile offline to the profiles. ...
Create and manage rules for automatic record creation and updates. You can set up rules for either out-of-the-box entities ...
Create and manage service level agreements (SLAs), and associate them to a customer service schedule. Define failure and ...
Create and manage service queues, and manage the membership of private queues. Establish criteria for automatic record creation ...
Create and post a purchase credit memo that reverses this posted purchase invoice. This posted purchase invoice will be canceled. ...
Create and post a purchase invoice that reverses this posted purchase credit memo. This posted purchase credit memo will ...
Create and post a sales invoice that reverses this posted sales credit memo. This posted sales credit memo will be canceled. ...