Expand the list of responses. The responses to each question are displayed as a collapsed list to make the postings easier ...

3. Expand the list of responses. The responses to
each question are displayed as a collapsed list to make the postings easier to
read.. To see all of the answers to a question, click the plus sign (+) next to
the message topic. This will expand the list so that you can see all of the answers
to a question.

4. Good questions get more helpful answers. The more information you provide, the more likely people will be able to help you. For example, write a very descriptive title for your question. People will decide whether to read your message based on the title. A question with a title like, "How do I print multiple e-mail messages?" is more likely to get useful responses than a question with a title like "Help!" If you're having a technical problem, include the relevant details about the hardware and software that you're using. This information helps other people in the newsgroup replicate your problem.
 
5. Response time for questions. If you post a question to a newsgroup, other people in that newsgroups will often answer your question within 24 hours. If you don't get an answer within a day or two, consider reposting your question with a more descriptive title and more detailed information.
 
6. Mind your "netiquette." In a newsgroup, you encounter both anonymity and the inability to determine someone's tone, so it's sometimes easy to get drawn into heated discussions (commonly called "flame wars"). This can be compounded if you're visiting the newsgroup because you're frustrated by a problem in the first place. While it might be tempting to lash back at someone who posts a less-than-helpful reply, it does no good in the end. For a guide to the dos and don'ts of newsgroup discussion, see Netiquette 101 for New Netizens.

7. Who are MVPs? MVPs are experienced users of certain Microsoft products who use their expertise in answering questions from other users.