Create and manage a list of holidays for the customer service schedule. Associating the holiday schedule with a service schedule determines SLA time calculations.
Create an XML file for the selected VAT declaration according to the XML Transference Format template defined for the VAT ...
Create and change filters that specify the appointments, contacts, and tasks that are synchronized to Outlook or Exchange. ...
Create and edit announcements, business units, teams, and users. Set auto-numbering and system settings, privacy preferences, ...
Create and edit announcements, business units, users, security roles, and teams. Set formats for system settings, privacy ...
Create and manage a list of holidays for the customer service schedule. Associating the holiday schedule with a service schedule ...
Create and manage entitlements, and associate them with a customer. Define and manage entitlement terms of service for multiple ...
Create and manage filters to specify the Microsoft Dynamics 365 contacts to copy to your default Outlook Contacts folder. ...
Create and manage information in a category tree. This helps to categorize an organization's knowledge base so contacts can ...
Create and manage information in a subject tree. This helps to categorize an organization's cases to identify frequent requests ...