To correct this problem, close all applications, restart Word and try to open this file again. If this does not work, examine ...

To correct this problem, close all applications, restart Word and try to open this file again. If this does not work, examine the properties of the file to determine if someone else has it open. Occasionally a phantom process (dead or disassociated program) may have a lock on the file, and the only means of clearing it is to restart your computer.