This key performance indicator (KPI) calculates the on-time delivery percentage based on the ratio of on-time deliveries ...

This key performance indicator (KPI) calculates the on-time delivery percentage based on the ratio of on-time deliveries to the total number of deliveries. The Status and Trend expressions assume that a higher value is better. If this is not the case, you may need to change the greater than sign (>) to the less than sign (<) in these expressions.