If the recipient can t find the message in their Inbox folder, one of several things could have happened: The message might ...

If the recipient can�t find the message in their Inbox folder, one of several things could have happened:
  1. The message might have been delivered to another folder (for example the Junk Email folder).
  2. The recipient might have created a forwarding rule that forwarded the message to a different email address.
  3. There might be something wrong with the recipient's email system.


Until the problem is resolved, try contacting them another way. For instance, send the message to a different email address.