Run Support and Recovery Assistant Microsoft Support and Recovery Assistant for Office 365 is a tool that can diagnose and ...

Run Support and Recovery Assistant
Microsoft Support and Recovery Assistant for Office 365 is a tool that can diagnose and fix many common Office 365 problems.

Ask your user to download and run Support and Recovery Assistant on the affected computer.
  • The tool will fix the problem or provide details about how to solve the problem.
  • To view or share the results, click "View detailed results" in the tool.
If you still need help, come back here to finish creating the service request.