If you just installed an agent on %ServerName;, the computer might be restarting. Wait a few minutes after Windows starts ...

If you just installed an agent on %ServerName;, the computer might be restarting. Wait a few minutes after Windows starts for the agent to become available. Otherwise, troubleshoot the problem as follows: 1) Check recent records from the DPMRA source in the Application Event Log on %ServerName; to find out why the agent failed to respond. 2) Make sure that the DPM server is remotely accessible from %ServerName;. 3) If a firewall is enabled on the DPM server, make sure that it is not blocking requests from %ServerName;. 4) Restart the DPM Protection Agent service on %ServerName;. If the service fails to start, re-install the protection agent.
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