GetAndPublish web service failed due to a problem with the request or the user Reason code for failure - %1]. Request Details ...

GetAndPublish web service failed due to a problem with the request or the user

Reason code for failure - [%1]. Request Details - Entity: [%2], Device Id: [%3], Authenticated User: [%4].
Cause: This failure indicates a problem with the request or the user.
Resolution:
More information may be available in the server traces. If the reason code indicates a problem with the request, then contact product support. If reason code indicates a problem with the user, then correct the user configuration.