The message was not found in the Message Box or the Tracking databases. This may be caused by one of the following conditions: ...

The message was not found in the Message Box or the Tracking databases. This may be caused by one of the following conditions: (1) message tracking is not enabled; (2) the message(s) is no longer referenced by a running or suspended service instance; (3) the Message Box tracking tables have been automatically purged; or (4) the SQL Server agent is not running on the Message Box servers.
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