The companies interviewed and surveyed described how Microsoft Dynamics has made business users more productive. One company ...

The companies interviewed and surveyed described how Microsoft Dynamics has made business users more productive. One company said that "it is much easier to scale than in the past. Instead of adding 30 employees in customer service and accounting, we were able to achieve the same growth with 10 new employees." Another interviewee described how logistics staff could be decreased 25% to 50% in different facilities. This is achieved by providing business users with the tools they need to do their jobs more efficiently and by increasing process automation.