Specify the name of the server that hosts the instance of SQL Server 2008 that contains the Service Manager database, and then select the Service Manager database.
Specify how long a closed work item can remain in the Service Manager database before it is removed. After a work item has ...
Specify the alphanumeric prefix that will be used in the ID of any new incidents. Existing incidents will not be changed. ...
Specify the calendar and metric you want to use for this service level objective. In addition, specify the target and warning ...
Specify the name and port number for the SharePoint Web site. Specify the server and database that will be used to store ...
Specify the name of the server that hosts the instance of SQL Server 2008 that contains the Service Manager database, and ...
Specify the prefix that will be used in the ID of any new knowledge articles. Existing knowledge articles will not be changed. ...
Specify the prefix that will be used in the ID of any new service requests. Existing service requests will not be changed. ...
Specify the starting and ending values for events that will trigger a workflow. You can choose to specify only a starting ...
Specify the time in which an incident must be resolved, based on its priority. For example, use this table to record your ...