Finding new content online and checking for updates to Microsoft content require a connection to the Internet. HLM uses the ...

Finding new content online and checking for updates to Microsoft content require a connection to the Internet. HLM uses the Background Intelligent Transfer Service (BITS) to download content for offline use. If this service is not running on your machine, these features will not work. BITS jobs initiated by HLM run with normal priority. If other BITS jobs are running on your machine, this may cause a delay in help content downloads. When HLM is waiting to run BITS jobs, the application will typically display the message "Waiting for download Manager".