Some issues can be resolved by removing cache files used by %BRAND_DYNAMICSCRMONLINE% for Outlook. %BRAND_DYNAMICSCRMONLINE% ...

Some issues can be resolved by removing cache files used by %BRAND_DYNAMICSCRMONLINE% for Outlook.  %BRAND_DYNAMICSCRMONLINE% for Outlook will recreate these files after you reopen Outlook.  Click Perform to remove the cache files. {0}{0}Outlook should be closed before we continue. We will try to close Outlook when you click the Perform button {0}{0}Please save any unsent items in Outlook.{0}{0}IMPORTANT: After performing this action, Outlook may take up to 10 minutes to load while your CRM cache files are recreated.