service(s) are turned off for more than 50% of users even though licenses are assigned to them. This prevents them from realizing ...

{0} service(s) are turned off for more than 50% of users even though licenses are assigned to them. This prevents them from realizing the full potential of productivity tools we offer. Talk to the admin and understand why they have turned off those services. Provide them guidance on how to enable these services and use all the features in a safe and secure manner. If the customer has a valid reason to have them turned off, record the feedback during case closure.