If you're using hosted %BRAND_EXCHANGE_ONLINE_SHORT%, you'll most likely need to do an IMAP migration due to the need to ...

If you're using hosted %BRAND_EXCHANGE_ONLINE_SHORT%, you'll most likely need to do an IMAP migration due to the need to use Directory Synchronization (DirSync). Please check with your provider to confirm if you are able to use DirSync before attempting to proceed with this step-by-step guidance. To complete an IMAP deployment instead, please visit the IMAP deployment advisor.