Select this option to specify the default customer pool for the selected collections agent. If multiple customer pools are ...

Select this option to specify the default customer pool for the selected collections agent. If multiple customer pools are assigned to the collections agent, or all customer pools will be displayed for the collections agent, the default pool will be displayed when the Collections list page and related list pages are opened by the collections agent. If you do not specify a default pool, the first pool in the filter list is used.
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