The message was transferred to the recipient's primary email address and then delivered to the Junk Email folder. Primary ...

The message was transferred to the recipient's primary email address and then delivered to the Junk Email folder.

Primary email address: {ForwardedAddress}


Ask the recipient to check the Junk Email folder of the new address for the message. If the message isn't in the Junk Email folder, the message might have been deleted or moved to another folder either manually or automatically based on an Inbox rule or Sweep rule the recipient set up. Ask them to search for the message across all folders in their mailbox.

Tip: If the recipient still can't find the message in Outlook, they might be having connection problems. Ask them to try restarting Outlook or use Outlook on the web to check their mail instead.