There are a few scenarios where this would be a good option. For example, a company may have a support team to answer customer ...

There are a few scenarios where this would be
a good option. For example, a company may
have a support team to answer customer
inquiries.

A shared mailbox would let several support
team members share a single address that's
easy for the customer to use, like
[email protected].

Mac and mobile users must use Outlook web
App in an internet browser to access shared
mailboxes for now.