Hello {0}, Your {%BRAND_OFFICE365%} admin or helpdesk opened a service request with Microsoft Support on your behalf. Our ...

Hello {0},

Your {%BRAND_OFFICE365%} admin or helpdesk opened a service request with Microsoft Support on your behalf. Our support engineers need some information from your computer to help solve your Outlook problem.

Please download and run Microsoft Support and Recovery Assistant for {%BRAND_OFFICE365%} from http://diagnostics.outlook.com.
The tool will check your system settings and let you know if it finds any problems. In many cases, Support and Recovery Assistant can fix your problem automatically. In all cases, the tool will record a diagnostic log of your computer settings that Microsoft Support can use to help solve your problem.

Thanks for helping us fix your problem. We want to help you get back up and running as quickly as possible.

Microsoft {%BRAND_OUTLOOK%} Support Team