Here, you can briefly describe why you are soliciting this information.You may want to mention that you value your customers' ...

Here, you can briefly describe why you are soliciting this information.You may want to mention that you value your customers' input and tell them how you will use the information. It's also nice to thank them for taking the time to respond.This is also another opportunity to promote your product or service by highlighting some key benefits in the form of a list.