Make sure it's turned on, connected to the Internet, and has the "Let me use {Live.Shared.Strings.ConsumerName.Live.Folders} ...

Make sure it's turned on, connected to the Internet, and has the "Let me use {Live.Shared.Strings.ConsumerName.Live.Folders} to fetch any of my files on this PC" setting selected. {2}Get help with this{3}{0}Fetching files on a PC running Windows 8.1 isn't supported. If you upgraded a PC to Windows 8.1, or no longer use the {Live.Shared.Strings.ConsumerName.Live.Folders} desktop app on a PC, you can remove the PC from the list.{1}