The A/V Authentication Service cannot be contacted. Connections that require Firewall traversal will not be successful. Exception: ...

The A/V Authentication Service cannot be contacted. Connections that require Firewall traversal will not be successful.

Exception: %1

Cause: Either the A/V Authentication Service or Lync Server is not reachable.
Resolution:
Verify that A/V Authentication Service is reachable from the computer running Lync Server.