If the recipient can't find the message in their Inbox folder, the message might have been deleted or moved to another folder (such as Junk Email) either manually or automatically based on an Inbox rule or Sweep rule the recipient set up. Ask them to search for the message across all folders in their mailbox.
Tip: If the recipient still can't find the message in Outlook, they might be having connection problems. Ask them to try restarting Outlook or use Outlook on the web to check their mail instead.
To troubleshoot Outlook problems, download Support and Recovery Assistant for Office 365.
If the recipient can t find the message in their Inbox folder, one of several things could have happened: The message might ...
If the recipient can t find the message in their Inbox folder, the message might have been deleted or moved to another folder ...
If the recipient can't find the message in their Inbox folder, it might have been deleted or moved to another folder (such ...
If the recipient can't find the message in their Inbox folder, one of several things could have happened: The message may ...
If the recipient can't find the message in their Inbox folder, the message might have been deleted or moved to another folder ...
If the sender didn't expect the mail to be forwarded, ask them to follow these steps to stop forwarding messages to another ...
If the sender's information is still required, ask the sender to try one or more of the following: Run a virus scanner, then ...
If the tool can't fix the problem, it can collect & send diagnostic information to Microsoft support which will be used to ...
If there are any server names in the other name server boxes, delete them. To delete them, select the server name and press ...