Hierarchy Manager cannot search the Active Directory.%12 Possible cause: Active Directory problem. Solution: 1. Review the ...

%11Hierarchy Manager cannot search the Active Directory.%12

Possible cause: Active Directory problem.
Solution:
1. Review the immediately preceding status messages from this component about SQL Server errors.
2. Verify that this computer can reach the Active Directory computer.
3. Verify that Active Directory services are running.
4. Verify that the site server computer account can access the Active Directory.
5. 

If the problem persists, check the Active Directory error logs.%0