It looks like you're running an outdated version of Dynamics %BRAND_DYNAMICSCRMONLINE% for Outlook (the value for the CR ...

It looks like you're running an outdated version of Dynamics %BRAND_DYNAMICSCRMONLINE% for Outlook (the value for the CRM_Client_Serviceability_Version registry key is {0}). Please verify that Dynamics %BRAND_DYNAMICSCRMONLINE% for Outlook is installed on your computer. Support and Recovery Assistant supports CRM 2013 (6.x), 2015 (7.x), and 2016 (8.x). We recommend that you run the same version of %BRAND_DYNAMICSCRMONLINE% for Outlook as your %BRAND_DYNAMICSCRMONLINE% service. See the following article for more information: {1}