EXPLANATION This message should occur only on a down-level computer. Any action to correct the problem should be performed ...

EXPLANATION    This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer.  The Messenger service could not display a message because an error occurred while the message box was being created.    ACTION    If message logging was on, the message was still logged to  the file and can be viewed by displaying or printing the message log file.