Please verify whether the VM is functioning correctly on the XenServer host and also confirm whether the XenServer tools ...

Please verify whether the VM is functioning correctly on the XenServer host and also confirm whether the XenServer tools being reported as installed within the virtual machine on Xen Center. The virtual machine can then be refreshed into VMM by selecting the Repair VM action. It is recommended that VM Templates being used be created by storing XenServer VMs in the VMM library.