Because another company hosts your domain, you need to fix it on their website. There's nothing we can do to fix it on our end. Don't worry. We've created a tool that guides you step by step through the process.
To use the tool, follow these steps.
- In the Office 365 Admin center, go to the Domains page.
- Choose the domain with an issue.
- Choose Fix issues next to the domain that you need to fix.
- Follow the instructions on the page for fixing your SPF record.
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