The Quality-Metric Agent cannot be contacted. The Quality metric reports are not sent. QoE Agent: %1 GRUU: %2 Cause: Either ...

The Quality-Metric Agent cannot be contacted. The Quality metric reports are not sent.

QoE Agent: %1
GRUU: %2

Cause: Either the Quality-Metric Agent is not running or unreachable. The Lync Server may be down.
Resolution:
Verify that Quality-Metric Agent is reachable from the computer running Lync Server.