User "%1" at "%2" lost a Remote Tools connection with "%3".%12 Possible cause: When Remote.exe has an open connection to ...

%11User "%1" at "%2" lost a Remote Tools connection with "%3".%12

Possible cause: When Remote.exe has an open connection to a client, it background polls the connection to verify that the client is still connected. The connection can fail because the network cable is unplugged, the client machine is turned off, or the client stops responding.
Solution: Check the security credentials of logged on user "%1". Verify that the client is turned on and is still plugged into the network. If the client is a Windows NT client, verify that the SMS Remote Control Agent service is still running on the client. Then, retry the Remote Tools operation.%12%0
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