You cannot edit the workflow by using the Response Group Configuration Tool either because it is an interactive voice response ...

You cannot edit the workflow by using the Response Group Configuration Tool either because it is an interactive voice response (IVR) that contains more than 2 levels or more than 4 answers at a certain level, or the initial configuration was not completed. Verify that there is a valid Default Action for the workflow. Use Windows PowerShell to edit the workflow.
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