Your account has been configured to use Multi-Factor Authentication. Multi-factor authentication involves something you know ...

Your account has been configured to use Multi-Factor Authentication.  Multi-factor authentication involves something you know (your username and password) and something you have (your phone).  When you sign on, you will continue to use the same username and password.  Before your sign on is complete, you will receive a phone call asking you to press the pound (#) key to confirm your sign on.  If you don't confirm the sign on by pressing #, the sign on will be denied.

To complete your account configuration and start using Multi-Factor Authentication, log in to the Multi-Factor Authentication User Portal at <$user_portal_url$>.

Note: You should only press the # key when you receive the Multi-Factor Authentication call if you are actually signing on.  Otherwise, someone may be trying to sign on with your username and password and you should report this potential fraud to your IT administrator.