Actions To fix this problem, ask the user to update Outlook. Start Outlook. On the File tab, click Office Account or Account ...

Actions
To fix this problem, ask the user to update Outlook.
  1. Start Outlook.
  2. On the File tab, click Office Account or Account.
  3. If you see an Update Options button, click Enable Updates. Or, if updates are already enabled, but you're not running the latest build of Outlook, click Update Now.
  4. If you don't see an Update Options button, from the Start menu, choose All Programs, and then choose Windows Update.
Tip: Even if you're already using Outlook 2013, you may still need to turn on updates.

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