Connecting Social Engagement with Dynamics 365 will allow some social content and customer data to be shared between the two online services. At the direction of you or your end users
(i) social content stored in Social Engagement, like social profiles, posts, and corresponding metadata, will be sent to Dynamics 365;
(ii) Social content sent to Dynamics 365 may be overridden by default; and,
(iii) customer data (case, contact, etc.) from Dynamics 365 will be sent to Social Engagement.
We encourage you to review the privacy statement applicable to each online service.
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